Privacy Policy

1. General Information

This Privacy Policy sets out the rules for the processing of personal data of users of the website linguiniq.pl (hereinafter referred to as the “Website”).

The controller of personal data is:

Małgorzata Śliwa – Linguiniq Professional Language Services
Address: Rybałtowska 23 apt. 2, 31-226 Kraków, Poland
NIP: 9452316261
REGON: 542580408
Contact email: biuro@linguiniq.pl

The Controller makes every effort to protect users’ privacy and ensure the security of processed personal data.

2. Scope of Collected Data

The Controller may process the following personal data of users:

• first and last name,

• email address,

• telephone number (if provided),

• data contained in the message sent via the contact form,

• files uploaded via the contact form (e.g. PDF, DOC, DOCX files for translation quotation or execution),

• IP address,

• statistical data related to the use of the Website.

Providing personal data is voluntary but necessary to achieve specific purposes (e.g. responding to an inquiry or preparing a quotation).

3. Purposes of Data Processing

Personal data are processed for the following purposes:

• handling inquiries submitted via the contact form,

• preparing quotations for translation services,

• providing language services and communicating with clients,

• conducting email correspondence,

• fulfilling accounting and legal obligations (if a contract is concluded),

• analyzing website traffic statistics and improving the Website’s functionality.

4. Legal Basis for Data Processing

Personal data are processed on the basis of:

• Article 6(1)(a) of the GDPR – the user’s consent,

• Article 6(1)(b) of the GDPR – necessity for the performance of a contract or to take steps prior to entering into a contract,

• Article 6(1)(c) of the GDPR – compliance with a legal obligation incumbent on the Controller,

• Article 6(1)(f) of the GDPR – the Controller’s legitimate interest (e.g. correspondence handling, statistics).

5. Contact Form and File Uploads

Users may contact the Controller via the contact form available on the Website, including uploading files (e.g. documents for translation).

Uploaded files:

• are used solely for preparing a quotation or providing the requested service,

• are not shared with third parties,

• are stored only for the period necessary to achieve the intended purpose and then deleted, unless legal regulations require otherwise.

The Controller ensures the confidentiality of the content of all submitted documents.

6. Google Analytics

The Website uses Google Analytics, a service that analyzes website traffic statistics.

Google Analytics uses cookies to analyze how users interact with the Website. The collected information is processed in an anonymous manner and does not allow direct identification of users.

Users may manage cookies independently through their web browser settings.

7. Data Recipients

Users’ personal data may be disclosed only to:

• entities providing services to the Controller (e.g. hosting providers, IT support),

• entities authorized to receive data under applicable laws.

Personal data are not sold or transferred to third parties for marketing purposes.

8. Data Retention Period

Personal data are retained:

• for the duration of correspondence,

• for the period necessary to perform a contract and thereafter as required by applicable law,

• until consent is withdrawn – in the case of data processed on the basis of consent.

9. User Rights

Users have the right to:

• access their personal data,

• rectify their data,

• request deletion (“right to be forgotten”),

• restrict data processing,

• data portability,

• object to data processing,

• withdraw consent at any time.

To exercise these rights, users may contact the Controller at: biuro@linguiniq.pl.

Users also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO) in Poland.

10. Cookies

The Website uses cookies to:

• ensure proper operation of the Website,

• collect statistical data,

• improve the quality of provided services.

Users may change cookie settings at any time through their web browser.

11. Changes to the Privacy Policy

The Controller reserves the right to make changes to this Privacy Policy. The current version of the document will always be available on the Website.